Please read these Terms & Conditions carefully before using the ex dao platform. They outline your rights, responsibilities, and the details of our services.
Key Highlights from ex dao's Terms & Conditions
Important Notice: By using the ex dao platform — whether to open an account, make a deposit, or play — you confirm that you have read, understood, and agreed to these terms and conditions in full.
These Terms & Conditions ("Terms") constitute a legally binding agreement between ex dao ("we", "us", "the platform") and the user ("you", "member"). By accessing or using ex dao's services, you agree to be bound by these Terms.
Ex dao is an online gaming platform offering a variety of gaming services to users in Bangladesh. All our services are operated in compliance with applicable laws and regulations. These Terms have been prepared in Bengali, and the Bengali version shall be considered the definitive version.
Ex dao reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly to stay informed.
Opening an account on ex dao requires meeting certain basic eligibility criteria. All information provided at registration must be accurate, complete, and up to date. Accounts created using false information may be closed at any time and balances may be forfeited.
All members must complete the KYC (Know Your Customer) verification process before making their first withdrawal. This requires submitting a photo of a national ID or passport along with a selfie. ex dao aims to complete verification within 48 hours.
Withdrawal requests will not be processed until KYC verification is complete. However, deposits and gaming will continue to function normally.
If multiple accounts are found, all of them will be closed and all balances and bonuses will be forfeited. We detect duplicate accounts using IP addresses, device information, and payment details.
Specific rules apply to all deposits and withdrawals on ex dao. We support a range of local payment methods including bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).
Deposits and withdrawals using third-party accounts are strictly prohibited. Any such transactions detected will be subject to investigation.
If you experience any issue with a transaction, please notify our support team within 24 hours. Delayed reporting may hinder the investigation process. ex dao does not charge any deposit or withdrawal fees, though your payment provider may apply their own charges.
Ex dao regularly offers a variety of bonuses and promotional deals. Each offer comes with its own specific terms that must be followed. The general bonus rules are outlined below.
New members will receive a Welcome Bonus on their first deposit after registration. A specified wagering requirement must be met before the bonus can be used. The Welcome Bonus cannot be withdrawn directly.
To stay updated on the latest bonus offers Promotions Visit the page.
Any misuse of bonuses — including operating multiple accounts, registering with false information, or exploiting technical errors to claim additional bonuses — will result in ex dao forfeiting those bonuses and associated winnings, and may lead to account closure.
All games on ex dao are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every game outcome is entirely random and not predetermined. There is no way to predict or influence the result of any game.
Any losses incurred through gaming are entirely the player's responsibility. ex dao does not guarantee winnings in any game. We always encourage responsible play and advise betting only within your means.
Ex dao is committed to maintaining a fair and safe gaming environment. The activities listed below are strictly prohibited and will result in permanent account closure and full balance forfeiture.
In cases of suspicious activity, ex dao may be required to report relevant information to the appropriate authorities.
Ex dao reserves the right to suspend or close any account found to be in violation of these terms. Members are generally notified by email or SMS prior to account closure; however, in cases of serious violations, action may be taken without prior notice.
If you wish to close your account, please contact our support team. All pending withdrawals will be processed before the account is closed. Any remaining bonus balance will be forfeited.
As part of responsible gaming, you can exclude yourself from the platform for a set period. During a self-exclusion period, you will not be able to access your account or open a new one. To learn more, Responsible Gaming View page.
Ex dao takes the protection of your personal data very seriously. Any information we collect is used solely for service delivery, KYC verification, fraud prevention, and legal compliance.
For more details, visit our Privacy Policy Read the page. For any data-related requests or concerns, please reach out to our support team.
Ex dao believes gaming is a form of entertainment, not a source of income. We encourage all members to play responsibly. Our Responsible Gaming policy is a core part of these Terms & Conditions.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
We do not support underage gaming under any circumstances. Parents and guardians are urged to keep their devices and passwords secure to prevent minors from accessing this platform.
Ex dao reserves the right to amend these Terms & Conditions, in whole or in part, at any time. Members will be notified of significant changes via email or platform notification.
We therefore recommend visiting this page regularly to stay up to date with the latest Terms & Conditions.
For any dispute regarding a transaction, game outcome, or bonus, please contact our support team first. We aim to review all complaints within 72 hours.
Ex dao's decisions are final and binding. In the event of any dispute, ex dao's server logs and records shall serve as the definitive evidence.
If you have any questions or concerns about these Terms & Conditions, our support team is always ready to help. We provide assistance in Bengali 24 hours a day, 7 days a week.
Our support team typically responds to all emails within 24 hours. For urgent matters, please use live chat.
Done reading? Register now and enjoy the best gaming experience in Bangladesh.